Cleaning Practices and Entry Requirements

A Message to Our Guests

Escaping to paradise might seem a bit more different than in the past, but rest assured we can help! We want more than anything to be able to welcome you to our tropical haven so that you can enjoy everything that makes Costa Rica so amazing. Let us guide you through the entry process and assist with anything we can, including getting you the appropriate insurance needed to get you into the country. We can turn that feeling of distress into excitement with just a simple click or phone call.
To make the process a little easier, we have provided important information below.

Cleaning Practices at Our Properties

Your health and safety are our priority, which is why our staff have been thoroughly trained to provide a clean and safe environment. We have implemented social distancing policies during check-in and check-out, and during any interactions with guests. Required to wear face masks, and gloves when necessary, staff will always maintain the required social distance from guests and respect privacy. Hand sanitizer, alcohol spray, and other cleaning agents such as disposable wipes are provided in all of our properties for use during your stay. All linens are washed at the highest temperature possible. All “high-touch” surfaces such as doorknobs, locks, remote controls, fan pulls, etc., and their surrounding areas, are meticulously sanitized during daily cleaning and inspections, once bedroom and bathroom cleaning has been completed. Kitchen and common areas will be cleaned when guests are outside of the premises to ensure you are undisturbed. Objects like fridges, countertops, etc. are cleaned and disinfected before staff leave the area allowing you to re-enter your space with confidence knowing that your oasis is pristine. During your time with us, we encourage you to hand wash regularly with water and soap for at least 20 seconds, we also recommend removing shoes when entering the property and leaving them at the entrance (if possible, outside), and wash all linens at the highest temperature possible.

Five Star Tamarindo Luxury Rentals is fully committed to maximizing our guest’s experiences as well as providing a peace e of mind when it comes to their health and Safety. During these interesting times, we have invoked a company wide disinfection policy for all of our properties allowing our guests to relax and enjoy worry free fun in the sun.

Naturally Disinfected 
The Disinfectant Application Company
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